Frequently Asked Questions
This page addresses common questions for both new and established residents regarding facilities and the community.
I'm a new homeowner. How can I get access cards for the recreation centers?
Please stop by our service center and we'd be happy to help you! Our staff is available to assist you between 9:00 am and 5:00 pm on the following days:
• Monday through Friday at the Parkview Swim & Fitness Club (19865 West 94th Avenue)
• The Townview Swim & Fitness Club (9371 McIntyre Street) is closed during the winter season.
You may start the process from the comfort of your home! Visit the RecDesk website and create an online profile. If you moved in prior to February 1st, 2019, you probably already have a login. Please check with Tori Minovich prior to creating a new account, to ensure we do not have multiple household accounts. Please be sure to fill out all of the required fields (marked with an asterisk *) and click save at the bottom of the page. Next, please add everyone who is residing in the house, including any children, by clicking the green “Add Household Member” button on the left hand column of the page. You only need to fill out the first section marked “General Information”, and then scroll all the way to the bottom and click “Save”.
Once this is complete, you may visit the office to complete your setup. Please bring a copy of your warranty deed or settlement agreement to prove your ownership, as well as a photo ID. We can provide your access card and pool wristbands after a few simple signatures. We'll also get you added to the distribution list for our weekly community e-blasts.
**Please note that two access cards are available to each household for free. Each person who receives an access card must sign for it, so anyone who needs to pick up their card must come to the service center with a photo ID.
Why do I need to wear a wristband at the pool during the summer?
How do I set up my mail service?
Contact the US Postal Service directly to set up your mail service. Staff at the Indian Tree Post Office will be able to assist you with obtaining your mail key and beginning your service.
How do I set up my trash service?
The District Board has awarded Republic Services the contract for trash and recycling services for Candelas starting in January 2019. Please review the important information regarding the transition from Waste Management, and the letter from Republic Services that was mailed to all homeowners by clicking HERE.
If you are a new homeowner needing to set up your trash service, please contact Republic Services directly at 303-286-1200, or by contacting our Account Manager, Laura Kear, at LKear@republicservices.com. Be sure to specify you live in the Candelas neighborhood to set up your billing properly. Please contact Republic Services directly for any questions or concerns regarding trash and recycle removal service.
Trash bills are mailed on a quarterly basis by CCMC. When you receive the statement, it will provide instructions for payment options. The quarterly rate for trash and recycling service is $42.50. For billing questions, please call the CCMC corporate office at 480-921-7500.
- - If you live in Parkview, Mountainview, or Canyonview, your normal pickup day is Wednesday.
- - If you live in Valleyview, Skyview, or Townview, your normal pickup day is Thursday.
What is the difference between a Homeowners Association (HOA) and a Metropolitan District?
I want to make a change to the exterior of my home. What do I need to know?
Prior to the beginning any home improvement projects that affect the exterior of a home, homeowners must submit plans for design review and approval. Review the Residential Design Guidelines using the link below, and then download an application to submit plans to the Candelas Design Review Committee. Questions and completed applications can be submitted to the Cimarron Metropolitan District via email to Sheila de León at email@example.com. Please note that applications can take up to four weeks to review. Designs are often reviewed sooner, but be sure to leave plenty of time for review before planning to start work on the project.
What can you tell me about the Rocky Flats Wildlife Refuge?
Created after the largest and most successful environmental cleanup in history, Rocky Flats National Wildlife Refuge represents a remarkable Colorado milestone. For decades, the center of Rocky Flats was home to a manufacturing plant supporting America’s nuclear program. But in the mid-2000s, following a massive 10-year cleanup project costing more than $7 billion, the U.S. Environmental Protection Agency (EPA), Department of Energy (DOE), surrounding cities and all other representative authorities gave approval to transform the area into protected open space. Due to a lack of federal government funding, the refuge is not yet open to the public. That will soon change, however, as Colorado recently announced plans for bike and pedestrian trails connecting Rocky Flats to other open spaces. Candelas is situated in Arvada, more than 1.3 miles from where the Rocky Flats facility once stood, and the two locations are separated by thousands of acres of protected open space. Please visit www.candelasrockyflats.com for more information about Rocky Flats National Wildlife Refuge.